Legals

Copyright

(Queensland Workplace Rights Ombudsman) July 2007

Copyright protects this publication. The State of Queensland has no objection to this material being reproduced but asserts its rights to be recognised as author of its original material and the right to have its material remain unaltered.

Disclaimer

The materials presented on this website are distributed by the State of Queensland (Queensland Workplace Rights Ombudsman) as an information source only.

The Queensland Workplace Rights Ombudsman makes no statements, representations, or warranties about the accuracy or completeness of, and you should not rely on, any information contained on this site.

Despite our best efforts, the Queensland Workplace Rights Ombudsman makes no warranties that the information in this publication is free of infection by computer viruses or other contamination.

The Queensland Workplace Rights Ombudsman disclaims all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason.

Privacy

The Queensland Workplace Rights Ombudsman and Queensland Workplace Rights Office (QWRO) are committed to the Queensland Government's Privacy Standard. We understand you are concerned about your privacy, confidentiality and security of any personal information you provide. This Statement describes how the QWRO collects, stores, uses and discloses your personal information.

Personal information is any information which allows you to be identified. This could include your name, address, age or physical characteristics.

The QWRO collects personal information only if it directly relates to its activities and ensures reasonable safeguards to prevent unauthorised access to, use or disclosure of your information.

Normally, the QWRO will use your personal information only for the purpose it was collected and disclose it only if you are aware or have consented. However, the QWRO must disclose personal information if required by law.

You should be aware some applications for assistance, particularly those made by or on behalf of individuals may involve the QWRO holding personal information of both workers and employers. QWRO clients should also be aware of the following:

Personal information collected with consent on the Workplace Rights Hotline or in documents provided to the QWRO relating to Queensland Workplace Rights Ombudsman matters is disclosed to all concerned parties including the staff of the Queensland Workplace Rights Office (on a need-to-know basis) for further investigation, contact with parties, etc.

People, other than immediate parties to a matter, requesting access to claim case files made by, or on behalf of, an individual must make a formal application under the Freedom of Information Act 1992 (FOI Act).

The FOI Act exempts from disclosure information relating to the personal affairs of any person other than the person seeking access to the document.

QWRO clients should be aware they may be requested to take part in satisfaction surveys concerning any QWRO services provided. Clients can decline to participate.

The QWRO’s Privacy Plan is available to view or download (Privacy Plan (PDF, 109 KB)) or a copy can be read at the QWRO, Level 18, Central Plaza 2, 66 Eagle Street, Brisbane. QWRO’s Privacy Plan is based on the 11 information privacy principles contained in Information Standard 42 - Information Privacy (PDF, 57 KB). The Information Standard consists of the Information Privacy Principles which are reproduced in the Appendix to the Plan.

The QWRO’s Privacy Officer is contactable on 3247 6232.

Last updated 4 August 2009